Cancellation Policy
Any changes to hotel reservations may be subject to a cancellation fee plus any applicable penalties.

Changes or cancellations made AFTER the check-in date are subject to 100% penalty. Once you have checked into a hotel you cannot cancel or receive credit for unused nights if you check out early. Any change or cancellation may results in fees from $25.00 up to the full cost of your stay. The hotel cancellation policy is listed on the Rates & Policies page for that hotel, and is reviewed and agreed to by you during the booking process.

If you must cancel a reservation, please notify Samui Island Hotels customer care as soon as possible. Please do so using our email contact form.





Call Us
Samui Island Hotels offers expert customer support over the phone 24/7 at: +1.888.227.3327 (US Toll Free) or +66.8.1641.4302 (Thailand)
Email Us
Samui Island Hotels offers expert customer support over the web 24/7 using our contact form
Live Support Chat


Need Help with Your Booking? Call us at +1.888.224.3327 (US Toll Free) or +66.8.1641.4302 (Thailand).